Personal Information Collection, Use, and Sharing
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and when we store and process it in our data center. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security and do not take responsibility for any third party actions when we have endeavored to follow generally accepted standards. In addition, we do not take responsibility for your systems, the Internet itself or any third party networks or services used to transmit data which are outside the firewall of the data center we use to process and store your personal data. If you have any questions about the security on our web site or our services, please contact us.
Email Marketing Choices
You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these emails or you can contact us. If you purchase a service, you can still opt out of marketing related emails however you cannot opt out of service related announcements. If your personal information changes, you may correct, update, amend, delete/remove or deactivate it by contacting us by email or postal mail at the contact information listed below. We will respond to your request within 30 days. Note that different rules apply to personal information processed or stored in our purchased solutions. (See section below entitled Data Collected Through Cloudanix Purchased Solutions).
We will retain your personal information for as long as your account is active or as needed to provide you services and for archival and marketing purposes. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Note that different rules apply to personal information stored in our purchased solutions. (See section below entitled Data Collected Through Cloudanix Purchased Solutions).
Third Party Advertising
Blogs and Community Forums
Our web site may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. We may display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, please contact us.
Social Media Features
Other Web Sites
Data Collected Through Cloudanix Purchased Solutions
Cloudanix is in the business of providing software-as-a-service (SAAS) solutions and associated services and in connection with providing such offerings to its customers. Cloudanix collects information (including personal information) under the direction of its customers about their business activities, employees, contractors, affiliates and applicants (“Customer Data”). Cloudanix has no direct relationship with the individuals whose personal data it processes and stores for Cloudanix customers and Cloudanix will process, store and retain Customer Data as per our agreement with our applicable customer (including transferring the Customer Data to the applicable customer). Therefore, if you are an employee/contractor/applicant of one of our customers, and would no longer like to be involved with one of our customers that use our solutions or otherwise have issues related to your data that is included in Customer Data (such as to correct, amend, or delete such data), please contact the customer that you interact with directly. For the purposes of the EU-US Privacy Shield and other global privacy laws, Cloudanix acts as a processor/instruction taker which accesses and processes Customer Data on behalf of its customers, which are the controller/owner of such data.
Service Providers and Sub-Processors
Cloudanix may transfer personal information to companies that help us provide our services. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our customers.
Cloudanix will retain personal information from our web site and that we process on behalf of our customers for as long as needed to provide services to our customers. Cloudanix will also retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Cloudanix does not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our web site is directed to children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us at [email protected]. We will take steps to delete it if we learn we have collected it.
Effective since: October 2023