Cloudanix VulnDB

CVE-2018-20753

Critical · 9.8 CISA KEV · ransomware

CVSS

9.8

EPSS

29.6%

Published

Feb 5, 2019

CISA due date

May 4, 2022

Cloudanix analysis

Act now SSVC: Act

A flaw in widely used remote management software let attackers run harmful commands on thousands of computers without any login, leading to large-scale ransomware attacks.

Active In The Wild Wormable
Exploitation
Remote Unauthenticated
Attacker needs
None
Complexity
Trivial
Impact
Full Compromise
Component
Application
Class
RCE
Remediation
Upgrade
Effort
Medium
Patch risk
Low

What it actually does

Unprivileged remote attackers can execute arbitrary PowerShell payloads on all managed endpoints via the VSA RMM server without authentication.

Why it matters to the business

Attackers gain full control over every managed device, enabling rapid ransomware deployment across customer or internal networks; the issue remains actively exploited in ransomware campaigns with a past CISA deadline.

How an attack unfolds

Attackers send unauthenticated requests to vulnerable Kaseya VSA instances that cause the server to run attacker-supplied PowerShell code on every connected managed device; known threat actors have used this path in ransomware operations.

How to fix it

Upgrade Kaseya VSA to R9.3.0.35 or later for the R9.3 branch, R9.4.0.36 or later for the R9.4 branch, and R9.5.0.5 or later for the R9.5 branch; restrict network access to the VSA server until patches are applied.

How to confirm the fix worked

Confirm the installed VSA version meets or exceeds the fixed releases listed above; review server and agent logs for unexpected PowerShell execution originating from the RMM server.

Typical attack path

  1. Identify exposed VSA RMM web interface or API endpoints
  2. Craft and send unauthenticated requests containing PowerShell payloads
  3. Server relays and executes payloads on all managed devices
  4. Establish persistence and deploy ransomware or other payloads across the fleet

How to detect it

Search VSA server and managed endpoint logs for unexpected PowerShell execution triggered by the RMM service; review network traffic to the VSA server for anomalous unauthenticated requests around the time of known exploitation windows.

What your security team should do

  • Immediately upgrade all VSA instances to the fixed versions
  • Isolate VSA servers from the internet until upgrades are complete
  • Scan managed device logs for prior unauthorized PowerShell activity
  • Review and harden authentication and network exposure of the RMM platform

The record

Kaseya VSA RMM before R9.3 9.3.0.35, R9.4 before 9.4.0.36, and R9.5 before 9.5.0.5 allows unprivileged remote attackers to execute PowerShell payloads on all managed devices. In January 2018, attackers actively exploited this vulnerability in the wild.

Affected packages

Ecosystem Package Introduced Fixed